a. Residential Customers. If the owner of a single-unit residential property fails to pay its bill within the time period established in the franchise agreement, the account shall be deemed past-due. If the bill remains past-due for ninety (90) days or more, Contractor may reduce the customer’s solid waste collection service to the minimum non-recyclable solid waste service offered under the franchise agreement and may discontinue the collection of recyclables and green waste.

b. Multiple Residential Unit Customers. If the owner of a multiple-unit residential property fails to pay its bill to Contractor within ninety (90) days after it is due, Contractor may discontinue all services to such customer until such time as the customer’s past due amount is paid to the satisfaction of Contractor. (Ord. #198-2017)